ROI Statistics
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At 500 Seats:
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Average ROI is
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Average Increase in IT Productivity
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Average Monthly Savings
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Easily and seamlessly integrates into existing
systems.
Reduces site visits, increases IT asset availability,
and improves overall productivity.
*Averages are based on
reported customer results.
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Forrester Research reports that centralized client systems management
drives standardization, improves end user service levels, increases
the accuracy of asset tracking, and reduces
overall support costs by an average of 15% to 20%.
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One Customer's Story
"We purchased it for our campus last year since we only have
2 staff on-hand to deal with technology support [desktop management]
for over 700 computers. We have it loaded on a networked server and
are able to use it for:
1) PC Anywhere type troubleshooting
- we can actually link to a computer on the network and either take
control of it or share control with the user. This has helped us set
up printers, show how to use software products, teach staff a quick
tip or two, install software updates, etc.
2) Get inventory information about all software used on the
computer. Recently we used it to find out how many users
have the old Adobe Acrobat Reader software on them and then we were
able to use step one to load the new version on them. We can also
keep an inventory of all of our software use and license tracking
using the software. It takes only a few minutes to gather all the
data which can be exported into Excel or an Access database.
3) I have used it to load software from a CD in my drive
to the computer across the campus. This has saved a tremendous
amount of time.
There are lots of other uses for it that we haven't even managed
to have time to use yet but it seems to be a really valuable tool
once you get it. There are scripts you can set up to run a group
maintenance or update overnight that will even allow computers to
"wake up on LAN"
for running programs.
Overall we have been really happy with the product. Now we can run
a lot of our tech-support from our offices without having to physically
move to the users' machines. "
Joel Adkins
Curriculum Integration Specialist, Westlake HS/NGC
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More on
Desktop Management
Desktop
Management Tools from Download.com
Desktop Management White Paper - Bringing Sanity to a Nightmare of
Patches
........................................................................................................
* Source: Maritz Research, Companies
looking for ways to increase employee productivity may find the
answers in computer security.
** Source: Fiberlink KnowledgeBase: Freedom
Communications press release, October 28, 2004
*** Source: Forrester Research, Planning
for Client Systems Management Requires C-Level Executive Support.
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us now on +44 (0)1342 301 001
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