"We purchased RemoteScope for our campus last year since we only have 2 staff on-hand to deal with technology support for over 700 computers. We have it loaded on a networked server and are able to use it for:

1) PC Anywhere type troubleshooting - we can actually link to a computer on the network and either take control of it or share control with the user. This has helped us set up printers, show how to use software products, teach staff a quick tip or two, install software updates, etc.

2) Get inventory information about all software used on the computer. Recently, we used it to find out how many users have the old Adobe Acrobat Reader software. Then we were able to use step one to load the new version. We can also keep an inventory of all software license tracking. It takes only a few minutes to gather all the data, which can be exported into Excel and or Access database.

3) I have used it to load software from a CD in my drive to the computer across the campus. This has saved a tremendous amount of time.

There are lots of other uses for it that we haven't even managed to have time to use yet, but it seems to be a really valuable tool once you get it. There are scripts you can set up to run a group maintenance or update overnight that will even allow computers to "wake up on LAN" for running programs.

Overall we have been really happy with the product. We were running an individual asset tracker called "Belarc" but it gave us too much information about things we didn't need to know and it took time to load on each machine. Now we can run a lot of our tech-support from our offices without having to physically move to the users' machines."

- Joel Adkins of Westlake High School

Test your knowledge!

Click Here

What our customers say;

"Brilliant for fault diagnosis."

IAS Solutions Ltd

"We would have trouble functioning without it."

Quantum Leaders Limited

"Better, faster and more accurate diagnostics."
Skilcraft Computer Services

"The Micro2000 Toolkit has cut our diagnostic time

down by half"

ComTechTronix

"Less time spent on

problem solving."

Matrix Warehouse West

"Gives you peice of mind,

set it going and leave it

to do its job!"

Computer Services

"Quickly enables us to determine the cause: hardware or software."
LNW Services

"This has saved so much time, a "must have" piece

of kit for all PC Tec's."

Brockham Computers

See more reviews

CLICK HERE