|
|
 |
SOUTH
WEST ENGLAND
|
SOUTH WEST:
|
Computer Troubleshooters - North Dorset
|
|
|
WEB ADDRESS:
|
www.ctsnd.co.uk
|
|
Company Telephone:
|
01202 872561
|
|
Company Address:
|
3 Forest Road, West Moors, Ferndown, Dorset, BH22
0EU
|
|
Company Activity:
|
Computer set up - Software and Hardware,also virus
and spyware removal. Backup support General computer
Maintenance
|
|
Areas of expertise:
|
Virus removal data backup
|
|
Geographical areas:
|
Bournemouth Poole Ringwood Fordingbridge Ferndown
|
|
Tools used:
|
MicroScope
Pro and now the New Quattro
Pro
|
|
How tools help:
|
BETTER/FASTER/MORE ACCURATELY able to give the customer
valid assesment
|
|
Tips:
|
Use it where ever possible - shows the customer that
you have covered all the bases and you have a print
out for later use if needed
|
|
Other Info:
|
ITS A MUST HAVE IN MY OPINION
|
| |
|
SOUTH WEST:
|
Allen Computer Services
|
|
|
WEB ADDRESS:
|
www.allencomputerservices.co.uk
|
|
Company Telephone:
|
0845 3877002
|
|
Company Address:
|
The Firs, Gough Close, Merriot, Somerset, TA16 5PU
|
|
Company Activity:
|
Home and Small Business PC and Laptop repairs, maintenance
and upgrades.
|
|
Areas of expertise:
|
PC and Laptop repairs. Data recovery. Wireless and
Wired networing. Computer tuition.
|
|
Geographical areas:
|
South Somerset, North Dorset and East Devon
|
|
Tools used:
|
Micro-Scope
|
|
How tools help:
|
Just purchased. I know it will save me huge amounts
of time trying to self diagnose faults.
|
| |
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SOUTH WEST:
|
Animal Systems Ltd
|
|
|
WEB ADDRESS:
|
www.animalsystems.co.uk
|
|
Company Telephone:
|
01747 820 111
|
|
Company Address:
|
The Threshing House, Middle Yard, Berwick St.Leonard,
Salisbury, Wiltshire. SP3 5SN
|
|
Company Activity:
|
We manufacture and integrate industrial computer
systems and servers.
|
|
Areas of expertise:
|
Computer hardware on all levels. Electronics diagnostics
and design. Software load and test. Linux based and
Microsoft.
|
|
Geographical areas:
|
National
|
|
Tools used:
|
Micro-Scope,
USB-Scope
|
|
How tools help:
|
It gives us complete peace of mind that the hardware
we ship out is 100% in working order. We have had
very few RMA's since we have been using Micro-Scope.
We are now offering Micro-Scope to our customers.
|
|
Examples:
|
We purchased £20,000 of memory but wanted to test
a sample first. This was agreed and tested fine with
Micro-Scope. They shipped us the first batch that
was fine. When we received the second batch and Micro-Scope
found lots of problems. When we investigated we found
the supplier had sent us different memory and also
it was faulty stock. We returned all the memory and
then had legal proceedings against us. We used Micro-Scope
to prove to them the memory was faulty. Before it
got to court they apologised and gave us a full credit.
|
|
Tips:
|
We have found that when using Micro-Scope for soak
testing. Most components like FDD, HDD's etc fail
between 4-10 hours of testing. If they do not fail
straight away. That is why we use it as a 24hour soak
test tool also.
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SOUTH WEST:
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Aquila Cybernetic Ltd
|
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Web address:
|
www.e-aquila.com
|
|
Company Telephone:
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01305 824356
|
|
Company Address:
|
168-172 Maritime House, Southwell Business Park,
Portland, Dorset, DT5 2NB
|
|
Company Activity:
|
Windows Server based networks, bespoke software development,
IT Consultancy
|
|
Areas of expertise:
|
Designing and installing complete business solutions.
We provide complete systems from custom built servers
and workstations to custom written applications.
|
|
Geographical areas:
|
Dorset
|
|
Tools used:
|
Micro-Scope
|
|
How tools help:
|
Micro-scope provides us with a consistent quality
assurance tool that allows us to thoroughly test each
machine to a standard set of benchmarks before it
ships.
Our customers really appreciate the fact that they
get a printed report of all the tests that their computer
has undergone before dispatch.
|
|
Examples:
|
We have lost track of the number of RAM faults that
Micro-Scope has picked up - even on machines that
have been 'apparently' running fine for months.
|
|
Tips:
|
Watch the free video! It contains lots of useful
information.
|
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SOUTH WEST:
|
Bookmark Computers (of Stroud) Ltd
|
|
|
WEB ADDRESS:
|
www.bcos.biz
|
|
Company Telephone:
|
01453886131
|
|
Company Address:
|
2 Maybank, Butt St, Minchinhampton, GLOS. GL6 9JS
|
|
Company Activity:
|
Upgrade and repair service. Problem solving. System
design and build. Virus, spyware and malware removal.
Security advice and configuration. Wired and wireless
network set up.
|
|
Areas of expertise:
|
Diagnosis and repair of "problem" systems,
software & hardware
|
|
Geographical areas:
|
Gloucestershire.
Stroud, Cheltenham, Gloucester, Cirencester
|
|
Tools used:
|
Micro-Scope,
USB
Scope, POST-Probe
|
|
How tools help:
|
The product has evolved as the technology has changed
- so you get the benefit of a proven product with
the latest information
|
|
Examples:
|
I use Microscope every day from the system identification
to the memory diagnostics. The service would stop
without it
|
|
Tips:
|
Really obvious but first up use it on a system which
you think you know. You'll be surprised at what you
didn't know. You can use it out of the box but like
all the best tools you should also spend time to learn
it!
|
|
Other Info:
|
Sign me up for the next version!
|
| |
|
SOUTH WEST:
|
Cirencester Computers
|
|
|
Company Telephone:
|
07908004586
|
|
Company Address:
|
79 Partridge Way, Cirencester, Glos. GL7 1BH
|
|
Company Activity:
|
Computer repairs, upgrades and training
|
|
Areas of expertise:
|
All round computer maintenance.
|
|
Geographical areas:
|
Cirencester
|
|
Tools used:
|
Micro-Scope
|
|
How tools help:
|
You know what hardware is being used before you even
open the case, the diagnostic tools save a lot of
time.
|
|
Examples:
|
I operate on a no fix - no fee basis, Micro Scope
has really saved me time and money.
|
| |
|
SOUTH WEST:
|
Computersmiths
|
|
|
WEB ADDRESS:
|
www.computersmiths.co.uk
|
|
Company Telephone:
|
01722416750
|
|
Company Address:
|
31 Avon Terrace, Salisbury, SP2 7BT
|
|
Company Activity:
|
Custom built PC's, repairs and upgrades
|
|
Areas of Expertise:
|
Hardware and software support
|
|
Geographical areas:
|
Salisbury, Wiltshire, Dorset & Hampshire
|
|
Tools used:
|
Micro-Scope,
Universal
Diagnostic Toolkit
|
|
How tools help:
|
The toolkit takes a lot of the guesswork out of diagnosing
faults enabling repairs to be done quicker and therefore
cheaper for the customer.
|
| |
|
SOUTH WEST:
|
Comput I.T.
|
|
|
WEB ADDRESS:
|
www.computit.co.uk
|
|
Company Telephone:
|
01793347969
|
|
Company Address:
|
33 Cunningham Road,
Swindon,
Wiltshire,
SN2 1PR
|
|
Company Activity:
|
PC Repair & Installations
|
|
Areas of Expertise:
|
Repair & Diagnostics
|
|
Geographical areas:
|
Wiltshire & Hampshire
|
|
Tools used:
|
MicroScope
Duo CD & USB Version
|
|
How tools help:
|
Makes diagnostics childs play
|
|
Examples:
|
PC would not boot up, Microscope diagnosed memory.
Installed a new stick and PC booted fine
|
| |
|
SOUTH WEST:
|
Devon PC Doctor
|
|
|
Website:
|
www.devonpcdoctor.co.uk
|
|
Tel:
|
01392 823959
|
|
Address:
|
4 Lawrence Walk, Exminster, Exeter, Devon EX6 8TP
|
|
Activity:
|
Repair Computers, Build Systems for Home users along
with Business systems
|
|
Expertise:
|
Windows based systems
|
|
Areas:
|
Devon
|
|
Tools:
|
All
|
|
Tools Help:
|
When you are working on Customers site they help
to speed up the Diagnostic process and also enhance
your professional appearance
|
|
Example:
|
Too many to list
|
|
Other data:
|
The back up support that I have received has always
been very quick on the few times I have needed it
|
| |
|
SOUTH WEST:
|
Global HQ
|
|
|
Web address:
|
www.global-hq.co.uk
|
|
Company Telephone:
|
01884 259992
|
|
Company Address:
|
Global HQ, 3 Twyford Untis, Kennedy Way, Tiverton,
Devon, EX16 6RZ
|
|
Company Activity:
|
Laptop Computer Repairs, Low Cost Computers/Laptops,
Most Hardware etc, Low Cost Ink, Cases - Camera laptop
etc, Web Sites & Marketing.
|
|
Areas of expertise:
|
Computer Repairs, Web Sites, Web Marketing
|
|
Geographical areas:
|
Devon Somerset 'face to face', Internet UK Carrier
|
|
Tools used:
|
Diagnostic Toolkit
|
|
How tools help:
|
Saves time - which saves money.
|
|
Examples:
|
On site - much more professional - than guesswork/experience.
|
| |
|
SOUTH WEST:
|
Inspired Computer Technology Ltd
|
|
|
Web address:
|
www.inspired-ict.com
|
|
Company Telephone:
|
01752 696696
|
|
Company Address:
|
17 Churchlands Road, Woolwell, Plymouth, Devon, PL6
7RY
|
|
Company Activity:
|
Computer repairs(Workshop & Mobile), Upgrades,
New Computers build to spec, Network Installation
& Maintenance
|
|
Areas of expertise:
|
Upgrade and repair service. Problem solving. System
design and build. Virus, spyware removal. Security
advice and configuration. Wired and wireless network
set up.
|
|
Geographical areas:
|
Devon & Cornwall
|
|
Tools used:
|
Micro-Scope,
USB
Scope, POST-Probe
|
|
How tools help:
|
It gives us complete peace of mind that the hardware
we ship out is 100% in working order. We have had
very few RMA's since we have been using Micro-Scope.
It's very quick to find the problems with the PC which
saves time and money for the customer and me.
|
|
Examples:
|
We operate on a no fix - no fee basis, Micro-Scope
has really saved me time and money
|
|
Tips:
|
Watch the video and read the books
|
|
Other info:
|
I have used some other diagnostic software before
and was very happy with the result, after using Micro-Scope
I now realise how bad the other software was. The
amount of time I save with Micro-Scope is just unbelievable
– A MUST FOR EVERY PC TECHNICIAN
|
| |
|
SOUTH WEST:
|
ITS
|
|
|
Web address:
|
www.itsolutions4you.co.uk
|
|
Company Telephone:
|
01980 862612
|
|
Company Address:
|
The Sycamores, 42 Firs Road, Firsdown, Salisbury,
Wiltshire. SP5 1SL
|
|
Company Activity:
|
Repair, Build PC's
|
|
Areas of expertise:
|
Building and Repairing
|
|
Geographical areas:
|
Wiltshire, Hampshire,
|
|
Tools used:
|
Post Probe,
Micro-Scope
|
|
How tools help:
|
Faster and more efficient PC diagnosis.
|
| |
|
SOUTH WEST:
|
J.HORSLEY ELECTRONICS
|
|
|
Company Telephone:
|
01425 619025
|
|
Company Address:
|
20 Belmont Road, New Milton, Hampshire, BH25 5AZ
|
|
Company Activity:
|
Repairs of all types P.CB'S down to component level.
|
|
Areas of expertise:
|
Repair of marine electronics, analogue & digital
circuits, computer & printers.
|
|
Geographical areas:
|
Europe
|
|
Tools used:
|
Micro-Scope
|
|
How tools help:
|
I use it to test RAM and for testing video memory
and low level formatting hard drives.
|
|
Tips:
|
Upgrade the Micro-Scope
|
| |
|
SOUTH WEST
|
PC ONSITE
|
|
|
WEB ADDRESS:
|
www.pconsite.org
|
|
Company Telephone:
|
01380 831118
|
|
Company Address:
|
5 Pear Tree Orchard, Bratton, Wiltshire, England,
BA13 4EU
|
|
Company Activity:
|
We provide Total IT Support for Businesses &
Homes.
|
|
Areas of Expertise:
|
PC & Laptop repairs, Wired & Wireless Network
Installation, Data Recovery, Virus & Spyware Removal,
Remote Support.
|
|
Geographical areas:
|
Wiltshire and surrounding counties
|
|
Tools used:
|
Universal Diagnostic
Toolkit
|
|
How tools help:
|
Provides me with the ability to pinpoint problems
within minutes rather than guessing what’s wrong.
|
|
Example:
|
I have been out to some onsite calls where the customer
has already had a company out to look at the problem
and was not happy with the answer as the engineer
spent more time scratching his head. We ended up going
out to the same customer and were able to pinpoint
the problem within the time it takes to take the side
off the computer and plug in the card to read out
the code. Result = happy customer..
|
|
Useful Tips:
|
The best advice I can give is to test the product
before going out to a customer make sure you understand
how it works and how to read the codes from the manual.
Don't try and learn how to use the product while on
the job.
|
|
Other Data:
|
Great product for the serious computer engineer.
|
| |
|
Company Name:
|
Proactive Computing
|
|
|
SOUTH WEST:
|
http://www.proactivecomputing.org
|
|
Company Telephone:
|
07918 175127
|
|
Company Address:
|
115 Dobree Park, Rockwell Green, Wellington, Somerset,
TA21 9RT
|
|
Company Activity:
|
We provide IT support services to charities, non-profit
organizations, community groups and qualifying individuals.
Additionally we perform PC recycling and via our www.it4kids.org campaign try and help children and community
groups obtain PC skills and opportunities both within
the UK and Worldwide.
|
|
Areas of expertise:
|
We specialize in IT technical support, PC Recycling
and custom PC Building.
|
|
Geographical areas:
|
Somerset and Devon
|
|
Tools used:
|
MicroScope
|
|
How tools help:
|
The ability to quickly identify, test and log the
makeup of systems assists us in maintaining our computer
records as to system architecture and configuration
of computers supplied by us. Secure wiping the hard
drives ensures Data Act compliance and that our equipment
donators are protected from risk of data loss / fraud
- this being an essential part of our service.
|
|
Examples:
|
Having been in the industry for 20 years I have seen
companies and individuals use just FDISK to try and
ensure data erasure. It does not work? Micro-Scope
2000(Secure Wipe) does the job right....just the way
we like it as A+ qualified Technicians.
|
|
Tips:
|
Take the time to learn the true capabilities! It's
awesome as to what can really be done with Micro-Scope.
|
|
Other Info:
|
Remember to update the software / products. The IT
industry is in constant flux...it really helps to
have Up-to-date diagnostic tools.
|
| |
|
SOUTH WEST:
|
Prototech Electronics
|
|
|
WEB ADDRESS:
|
www.prototechelectronics.co.uk
|
|
Company Telephone:
|
01308 420122
|
|
Company Address:
|
Clarence House, 13 West Bay, Bridport, Dorset, DT6
4EN
|
|
Company Activity:
|
We do sales of Desktops & Laptop computers. We
stock a large amount of PC accessories and have a
service centre for all upgrades & repairs.
|
|
Areas of Expertise:
|
Sales, service calls, upgrades and repairs
|
|
Geographical areas:
|
Bridport and all surrounding areas
|
|
Tools used:
|
MicroScope,
Post-Probe,
|
|
How tools help:
|
Micro-Scope tests can be left to run unmonitored
which frees up time to concentrate on other repairs,
correctly diagnosed faults can help towards getting
the repairs done successfully first time round.
|
|
Examples:
|
I had one very frustrating machine which Micro 2000's
memchecker helped me with. Ram replaced and problem
solved.
|
| |
|
SOUTH WEST:
|
Refresh-IT
|
|
|
Website:
|
www.refresh-it.co.uk
|
|
Tel:
|
01454 852274
|
|
Address:
|
22 Home Orchard, Yate, Bristol, BS37 5XQ
|
|
Activity:
|
IT Services.
|
|
Expertise:
|
PC / Printer repair and supply. Providing consumables
and quality of service.
|
|
Areas:
|
Bristol UK
|
|
Tools:
|
Micro-Scope
|
|
Tools Help:
|
Saves time and money which is in the best interests
of our customers.
|
|
Example:
|
Being a well known and accurate diagnostic solution
which customers can trust.
|
| |
|
SOUTH WEST:
|
TJ Computers Ltd
|
|
|
WEB ADDRESS:
|
www.tj-computers-ltd.com
|
|
Company Telephone:
|
0117 9020033
|
|
Company Address:
|
210 Church Road, St. George, Bristol, BS5 8AD
|
|
Company Activity:
|
PC Repairs
|
|
Geographical areas:
|
Bristol
|
|
Tools used:
|
Diagnostic Toolkit
& USB-Scope.
|
|
How tools help:
|
Stops me wasting time.
|
|
Examples:
|
When I've had trouble with memory checks, tools found
the memory was faulty. They also helped with many
other devices.
|
|
Tips:
|
Read the Manual.
|
| |
|
SOUTH WEST:
|
Webergy Ltd
|
|
|
WEB ADDRESS:
|
www.webergy.co.uk
|
|
Company Telephone:
|
0845 686 3445
|
|
Company Address:
|
1 Cossham Road, Bristol BS5 8DR
|
|
Company Activity:
|
IT support and maintenance for small business and
home users.
|
Expertise: |
IT
hardware, software, support, maintenance and consultancy |
|
Geographical areas:
|
Bristol and surrounding areas.
|
|
Tools used:
|
Universal
Diagnostic Toolkit, Post-Probe, MicroScope
Duo
|
|
How tools help:
|
Saves a lot of time and hassle by quickly finding
the cause of a problem
|
| |
Call
us now on +44 (0)1342
301 001
|
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Interview with
Industry Expert Scott Mueller
CLICK HERE
|
What
our customers say;
"Brilliant
for fault diagnosis."
IAS
Solutions Ltd
"We would have trouble functioning
without it."
Quantum Leaders Limited
"Better,
faster and more accurate diagnostics."
Skilcraft Computer Services
"The
Micro2000 Toolkit has cut our diagnostic time
down
by half"
ComTechTronix
"Less time spent on
problem
solving."
Matrix Warehouse West
"Gives you peice of mind,
set
it going and leave it
to do its job!"
Computer Services
"Quickly
enables us to determine the cause: hardware or software."
LNW Services
"This has saved so much time, a "must have" piece
of
kit for all PC Tec's."
Brockham Computers
See
more reviews
CLICK
HERE
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