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    Company Name:

    Bicester Computers Ltd

     

    Website:

    www.bicester-computers.com

    Company Telephone:

    01869 322 096 / 07788 994 343

    Company Address:

    Suite 2, Unit B12, Bicester Business Centre, Telford Road, Bicester, OX26 4LD

    Company Activity:

    Home and Small Office IT Support

    Areas of expertise:

    * Desktops, Laptops, and Servers - upgrades & servicing
    * Virus, Trojans and Spyware - removal and prevention
    * Software migration, back-up and data recovery
    * Database design, build, deployment and support
    * Remote access support
    * Custom built computers
    * Server implementation and data migration

    Geographical areas:

    Bicester, Banbury, Milton Keynes, Oxford, Kidlington - Midlands and all surrounding villages.

    Tools used:

    Full Diagnostic Toolkit Professional

    How tools help:

    The tools are very fast and accurate and take a lot of the guesswork out of diagnosing faults enabling repairs to be done quicker and very professionally.

     
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    Company Name:

    PC Technical Services Ltd.

     

    Email:

    pctech.services@yahoo.co.uk

    Company Telephone:

    07916 134864

    Company Address:

    116 Christchurch Road, Hucknall, Nottingham NG15 6SB

    Company Activity:

    Build pc's to customer specs; Upgrade existing systems; Repair and troubleshoot existing systems

    Areas of expertise:

    System builds, repairs, upgrades, internet connections

    Geographical areas:

    within 30 mile radius of nottingham

    Tools used:

    Micro-Scope, USB Scope and POST-Probe

    How tools help:

    It gives me more confidence and lets me know that every part is OK, especially in new systems

    Example:

    I've low level formatted faulty hard drives and brought them back to life also found faulty RAM and Boot sector viruses.

    Useful Tips:

    The low level format, even though it takes some time to do, restores a hard drive back to factory settings and makes it as good as new.

     
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    Company Name:

    CSS & A Vaughan I.T.

     

    WEB ADDRESS:

    www.css-online.co.uk

    Company Telephone:

    01432 277 082

    Company Address:

    41a Whittern Way, Tupsley, Hereford, HR1 1PE

    Company Activity:

    Repair, Upgrades and sales of PC Computers

    Areas of expertise:

    Fault Finding

    Geographical areas:

    Herefordshire

    Tools used:

    Diagnostic Toolkit

    How tools help:

    WE ARE NOW ON TOP OF OUR REPAIRS, CHECKING FOR FAULTS HAS NEVER BEEN EASIER!

     
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    Company Name:

    CNTech

     

    WEB ADDRESS:

    www.cntech.co.uk

    Company Telephone:

    01782 867801

    Company Address:

    41 Brownlees Road, Knyperesley, Biddulph, Stoke-on-Trent, Staffordshire, ST8 6PJ

    Company Activity:

    Desktop and Laptop Computer, Diagnostics, Repairs, Builds, upgrades and Networking

    Areas of expertise:

    I hold A+, Network+, MCP in XP professional and MCP in Win 2003 Server. Hardware, various OS, diagnostics and small networks.

    Geographical areas:

    30 mile radius

    Tools used:

    Micro-Scope and MemScope

    How tools help:

    The tools are very fast and accurate and work even on the latest hardware. Quad cpu's etc. The report feature is excellent, very professional.

    Example:

    Had problems with a PC not shutting down properly and always giving a BSOD. After checking the crash debug file it pointed toward the graphics card, After testing with Micro-Scope it showed the Linear memory to be faulty, after removing the card and resetting the graphics on the Motherboard, the PC shut down with no problems.

    Useful Tips:

    Saves time (and customers money) tracking down faults.

     
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    Company Name:

    TLC Computer Services

     

    WEB ADDRESS:

    www.tlccomputerservices.co.uk

    Company Telephone:

    01673 842220

    Company Address:

    Market Rasen, Lincolnshire, LN8 3DN

    Company Activity:

    PC Repairs/Upgrades/Virus Removal/Advice and Tuition

    Areas of expertise:

    PC Repairs/Upgrades/Virus Removal/Advice and Tuition

    Geographical areas:

    Lincolnshire - Lincoln - Grimsby - Market Rasen - Gainsborough

    Tools used:

    Universal Diagnostic Toolkit

    How tools help:

    Saves time (and customers money) tracking down faults.

     
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    Company Name:

    The Computer Shop

     

    WEB ADDRESS:

    www.the-computer-shop.co.uk

    Company Telephone:

    0870 740 4591

    Company Address:

    120 Hartley Road, Radford, Nottingham, NG7 3AJ

    Company Activity:

    We are a retail computer shop selling new and used computers and peripherals. We also offer repairs and upgrade services for PC's

    Areas of expertise:

    We specialise in problem solving, fault diagnosis and repair

    Geographical areas:

    Nottingham

    Tools used:

    Micro-Scope, POST-Probe

    How tools help:

    Yes, using these products takes most of the guesswork out of fault finding diagnosis.

     
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    Company Name:

    The Computer Doctors Ltd

     

    WEB ADDRESS:

    www.computerdoctors.uk.net

    Company Telephone:

    01604 411444

    Company Address:

    Unit 12, Blackthorn Ind. Est., Blackthorn Road, Northampton, NN3 8PT

    Company Activity:

    Computer repairs and sales

    Areas of expertise:

    General PC repairs and sales to domestic and small business customers.

    Geographical areas:

    All Northants, areas of Milton Keynes, Leicester, Coventry, Peterborough and Oxford

    Tools used:

    Micro-Scope

    How tools help:

    Ensures a quick diagnosis, which keeps the customers cost down.

    Examples:

    We run Micro-Scope on every pc that enters our workshop.

    Tips:

    The best tip is "don't go out without it".

     
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    Company Name:

    Eary International

     

    WEB ADDRESS:

    www.eary.com

    Company Telephone:

    01455 550713

    Company Address:

    18-22 Church Street, Lutterworth, Leicestershire. LE17 4AW

    Company Activity:

    PC Repairs & Maintenance, Multimedia & website design, network installations etc.

    Areas of expertise:

    PC Repairs & Maintenance, Multimedia & website design, network installations.

    Geographical areas:

    South Leicestershire

    Tools used:

    Micro-Scope, USB-Scope

    How tools help:

    It has made diagnosing problems a lot simpler, and the secure HDD wipe has proven very useful when recycling old PC's.

    Examples:

    Diagnosing problems on older systems has proved much simpler with the use of Micro-Scope.

    Tips:

    I always keep a floppy version in my toolbox as many of my customers do not have bootable CD ROM's.

     
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    Company Name:

    Ace Connections Ltd

     

    WEB ADDRESS:

    www.aceconnect.co.uk

    Company Telephone:

    01455 557096

    Company Address:

    23 George Street, Lutterworth, Leics. LE17 4EG

    Company Activity:

    Computer Retail

    Areas of expertise:

    New pc's, repairs, networking, etc

    Geographical areas:

    Lutterworth, Leicestershire

    Tools used:

    Micro-Scope, POST-Probe

    How tools help:

    Try Micro-Scope.

     
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    Company Name:

    42 Information Technology Solutions Ltd

     

    WEB ADDRESS:

    www.42its.co.uk

    Company Telephone:

    01858 433043

    Company Address:

    The Old Barn, Sutton Lodge, Sutton Bassett, Market Harborough, Leicestershire. LE16 8HL

    Company Activity:

    We are a reseller and consultancy service with training also available.

    Areas of expertise:

    Computer Maintenance, Computer and Server Builds, Windows & Linux, Network installations

    Geographical areas:

    Leicestershire

    Tools used:

    Micro-Scope, Post-Probe, USB-Scope

    How tools help:

    It will diagnose more accurately the POST codes so that we can quickly determine the area of the problem and therefore rectify the problem quicker and with more success.

     
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    Company Name:

    Lindengrove Consultants Ltd

     

    Company Telephone:

    08700664480

    Company Address:

    163 Princethorpe Way, Binley, Coventry, CV3 2GB

    Company Activity:

    IT Outsourcing for SME businesses. Supply of Laptops, Desktops and Servers with Windows and Linux.

    Areas of expertise:

    Windows and Linux Latops, Servers and Desktops. IT Outsourcing.

    Geographical areas:

    UK

    Tools used:

    Diagnostic Toolkit

    How tools help:

    Helps us diagnose hardware issues very quickly and replace the offending component. Also use it to burn-in new systems.

     
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    Company Name:

    DMC Products

     

    WEB ADDRESS:

    www.dmc-systems.com

    Company Telephone:

    01332 205822

    Company Address:

    6 Leaper Street, Derby, DE1 3ND

    Company Activity:

    Computer Maintenance and Support, Network Installations

    Areas of expertise:

    Repairs and Diagnostics Fault finding.

    Geographical areas:

    East Midlands

    Tools used:

    Micro-Scope, Post-Probe

    How tools help:

    Faster fault finding.

     
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    Company Name:

    E Tech Solutions

     

    WEB ADDRESS:

    www.e-techsolutions.co.uk

    Company Telephone:

    01536 711516

    Company Address:

    8 Cogan Crescent, Rothwell, Kettering, Northants

    Company Activity:

    Supply and install networks, servers & PC's. Repair PC's plus maintain and support management information systems

    Geographical areas:

    Northamptonshire

    Tools used:

    Micro-Scope, USB-Scope

    How tools help:

    It’s fair to say that the diagnostic tools help to get to hardware problems faster and more accurately.

     
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    Company Name:

    Middtech Products

     

    WEB ADDRESS:

    www.middtech.co.uk

    Company Telephone:

    01543 462345

    Company Address:

    The Corner Shop, Allport Road, Queens Square, Cannock, Staffordshire, WS11 1EA

    Company Activity:

    Computer Retail, Repairs, Upgrades, Ink cartridges, Printers, new and used computers

    Areas of expertise:

    Custom compter builds, Ink cartridges

    Geographical areas:

    Staffordshire

    Tools used:

    Micro-Scope, Post-Probe, EraserDisk

    How tools help:

    They make diagnosing much faster and more accurate.

     
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    Company Name:

    I.T. Systems & Solutions Ltd

     

    WEB ADDRESS:

    www.itsystemsandsolutions.co.uk

    Company Telephone:

    01782 372000

    Company Address:

    The Old School House, c/o R.G. Bassett & Sons Ltd. Stone Road, Tittensor, Stoke-On-Trent, ST12 9HD

    Company Activity:

    Supply new PCs, upgrades, peripherals. Design and install networks, broadband and remote access set up, maintenace contracts.

    Areas of expertise:

    Maintenance contracts, network design and installation, PC fault diagnosis and repair, Broadband set-up

    Geographical areas:

    Most of the Midlands

    Tools used:

    Micro-Scope

    How tools help:

    A fantastic tool that helps with diagnostics and importantly allows us to "burn" a new PC in thus reducing the likelihood of failure once shipped to the customer.

    Other info:

    We are a member of WMITA (West Midlands I.T. Association) with approved supplier status.

     
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    Company Name:

    Computer Systems

     

    Web Address:

    www.computersystems2003.net

    Company Telephone:

    0115 926 1310

    Company Address:

    33 Greendale Road, Arnold, Nottingham, NG5 6QD

    Company Activity:

    Build new systems to user specification or to our own, upgrades, repairs, fault-finding, internet, networking, data recovery, system back-up etc.

    Areas of expertise:

    All of the above.

    Geographical areas:

    Nottinghamshire

    Tools used:

    Micro-Scope, POST Probe

    How tools help:

    By using both of the above components on systems in for repair/fault finding. Cutting time for ourselves and customers, saving money all-round.

     
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    Company Name:

    Macra IT Services Ltd

     

    Company Telephone:

    01565 722193

    Company Address:

    17 Princess Road, Allostock, Knutsford, Cheshire

    Company Activity:

    Construction, servicing and repair of PCs and maintenance of 3 company networks.

    Areas of expertise:

    Building, configuration, troubleshooting problems, anti-virus/spam matters.

    Geographical areas:

    Mid and North Cheshire

    Tools used:

    Micro-Scope, POST Probe, EraserDisk

    How tools help:

    Definitely! The use of the tools has made it easier to diagnose and fix problems.

    Examples:

    Have had to use the Diagnostic Toolkit to try and pinpoint a specific problem and on at least 2 occasions have had to use EraserDisk to perform a clean of the hard drive. All down to major virus infections.

     
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    Company Name:

    Comtech Computers

     

    Company Telephone:

    01782 518033

    Company Address:

    5 Goldcrest Way, Biddulph, Stoke on Trent, STAFFORDSHIRE

    Company Activity:

    Computer servicing and upgrades

    Geographical areas:

    Staffordshire, Cheshire

    Tools used:

    Micro-Scope, POST Probe, USB Scope

    How tools help:

    Very time saving tools, more accurate fault finding.

    Examples:

    Helpful in locating destructive virus in C Drive.

     
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    Company Name:

    Proclass Computers

     

    WEB ADDRESS:

    www.proclasscomputers.co.uk

    Company Telephone:

    0845 2264076

    Company Address:

    1 Morley Road, Chase Terrace, Burntwood, Staffordshire, WS7 2DE

    Company Activity:

    Custom Built Systems, Upgrades, Repairs, Printer Cartridges & Computer Accessories

    Areas of expertise:

    System Building, Diagnostics and Repair

    Geographical areas:

    South Staffordshire

    Tools used:

    Micro-Scope - Post Probe

    How tools help:

    Quick reliable diagnostics

     
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    Company Name:

    Barry Smith - Consultant

     

    Company Telephone:

    01636 676681

    Company Address:

    19 Waltham Close, Balderton, Newark, Notts., NG24 3LA

    Company Activity:

    Repairs, system builds and upgrades

    Areas of expertise:

    Repairs, system builds, upgrades and networks

    Geographical areas:

    Nottinghamshire

    Tools used:

    Micro-Scope, Post Probe, EraserDisk

    How tools help:

    Help to identify problems quicker

    Examples:

    Customers machine kept freezing which could have been the HD, RAM or OS. Used Micro-Scope which quickly identified a RAM fault.

     
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    Company Name:

    Curtis Consulting Limited

     

    WEB ADDRESS:

    www.curtis-uk.net

    Company Telephone:

    0845 6441118

    Company Address:

    20 Breckhill Road, Woodthorpe Nottingham, NG5 4GP.

    Company Activity:

    Computer maintenance and support

    Areas of expertise:

    Windows Small Business Server Networking Laser Graphic Signs (LGSigns)

    Geographical areas:

    East Midlands

    Tools used:

    Post Probe, Micro-Scope

    How tools help:

    Faster diagnosis of problems, takes out the guess work

     
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    Company Name:

    JW Computer Services

     

    WEB ADDRESS:

    www.jwcomputers.co.uk

    Company Telephone:

    01256-763268

    Company Address:

    14 Broad Leaze, Hook, Hants, RG27 9PF

    Company Activity:

    Computer repairs & maintenance, sales, networks, consultancy

    Areas of expertise:

    As above

    Geographical areas:

    North Hampshire

    Tools used:

    MicroScope and Post-Probe

    How tools help:

    Improves productivity as can leave MicroScope to check system while getting on with other work.

     
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    Company Name:

    SciTech Computers

     

    WEB ADDRESS:

    www.scitechcomputers.com

    Company Telephone:

    0845 123 5159 or 0161 627 3328

    Company Address:

    SciTech Computers, Falcon House, Neild Street, Oldham, OL8 1QG

    Company Activity:

    All in one solution from basic IT needs to Design and Print - Plus Web Design and Hosting.

    Areas of expertise:

    We cover Networking, Setting up Remote offices via VPN, PC Repair and Upgrades, also Web Design hosting, and Design and print.

    Geographical areas:

    North West

    Tools used:

    Micro-Scope and USB-Scope

    How tools help:

    I am very impressed with this tool and how powerful they actually are.

    Examples:

    We have scenarios were customers have been to several companies trying to solve their problem, but to no avail. Then we were brought into the equation and with the help of Micro-Scope we diagnosed and solved the problem.

    Tips:

    Best trick or tip I could suggest is..." Always keep it with you"

     
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    Company Name:

    The Tekkie

     

    WEB ADDRESS:

    www.thetekkie.co.uk

    Company Telephone:

    01366 347304

    Company Address:

    Jamies Cottage, High Street, Fincham, King's Lynn, Norfolk, PE33 9EL

    Company Activity:

    Sell & repair PC's

    Areas of expertise:

    Microsoft operating systems & networking specialist. PC build and repair. Internet & email troubleshooting. Virus & security advice. Microsoft Certified Systems Engineer. Microsoft registered partner.

    Geographical areas:

    West Norfolk, UK

    Tools used:

    Micro-Scope and Post-Probe

    How tools help:

    Quickly establishes whether it's a hardware or software problem.

     
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    Company Name:

    SOS Computer Systems

     

    WEB ADDRESS:

    www.sosonline.co.uk

    Company Telephone:

    01332 200731

    Company Address:

    1-3 Peel Street, Derby, Derbyshire, DE22 3GG

    Company Activity:

    PC Repair, System Builds, ISP, Telecoms, Retail

    Areas of expertise:

    PC Repairs

    Geographical areas:

    Derbyshire

    Tools used:

    Post-Probe, Micro-Scope

    How tools help:

    VERY reliable in PC repair.

     
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    Company Name:

    FTUK computers

     

    WEB ADDRESS:

     

    Company Telephone:

    01270 652730

    Company Address:

    9 Princess Close, Wistaston, Crewe. Cheshire, CW2 8HW

    Company Activity:

    Mobile/on-site repairs. Component and software sales. System builds. Virus removal. Network installation.

    Areas of expertise:

    System building, Networking, Virus removal.

    Geographical areas:

    Cheshire. North Staffs.

    Tools used:

    Universal Diagnostic Toolkit, USB-Scope

    How tools help:

    Micro 2000 saves my company alot of time especially during on site visits.
    It also gives you the confidence to know that your diagnosis will be as accurate as it could possibly be, ensuring customer confidence and satisfaction.

    Examples:

    Used as the back-bone of our system testing. We would be lost without it.

    Tips:

    Ensure that system memory is tested first. This is essential for hard drive testing as a bad memory module can give inaccurate results. Also allow several hours to test a hard drive thoroughly.

     
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    Company Name:

    Paul Adams UK Ltd

     

    WEB ADDRESS:

    www.pauladamsukltd.co.uk

    Company Telephone:

    +44(0)1694723572

    Company Address:

    Bracken Cottage, Castle Hill, All Stretton, Church Stretton, Shropshire, SY6 6JZ

    Company Activity:

    On site computer support

    Areas of expertise:

    PC hardware & software maintenance

    Geographical areas:

    Shropshire

    Tools used:

    POST-Probe, Micro-Scope

    How tools help:

    They give a strong clue as to where the problem(s) lie, so enabling much quicker diagnosis. Also the customer has something independant to see so doesn't just rely on what I say to him.

     
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    Company Name:

    Pi Computer Solutions Ltd

     

    WEB ADDRESS:

    www.picomputersolutions.co.uk

    Company Telephone:

    01159 724478

    Company Address:

    Hillcrest, 100 Springfield Avenue, Sandiacre

    Company Activity:

    PC System builder, sales and services (Maintenance, repairs and upgrades) to Domestic, Small Business and Education customers.

    Areas of expertise:

    PC System Building, Maintenance, Repairs, Upgrades, Licensing.

    Geographical areas:

    Nottinghamshire, Derbyshire, Leicestershire

    Tools used:

    Micro-Scope

    How tools help:

    Helps us to quickly identify and diagnose problems, even with a dead system.

     
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    Company Name:

    Oval Data

     

    WEB ADDRESS:

    www.ovaldata.com

    Company Telephone:

    01782 830091

    Company Address:

    83 High Lane, Burslem, Stoke on Trent, Staffordshire, ST67DF

    Company Activity:

    System builders, E-Commerce, PC supplier to end user and education, Network Installation, Data Recovery

    Areas of expertise:

    Networks, PC Repairs, Data Recovery, New systems.

    Geographical areas:

    West Midlands

    Tools used:

    Complete Diagnostic Kit

    How tools help:

    It helps a great deal as we were swapping out parts. Still learning, but so far it's been very good

     
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    Company Name:

    The Computer Doctor

     

    Website:

    http://phodson.co.uk

    Company Telephone:

    01902 846171

    Company Address:

    15A Station Road, Codsall, Wolverhampton, WV8 1BX

    Company Activity:

    Repair, maintenance and upgrade of PC's

    Areas of expertise:

    General all round knowledge.

    Geographical areas:

    West Midlands, Shropshire

    Tools used:

    Micro-scope, Post-Probe

    How tools help:

    Micro-Scope is one of the more useful tools in the armoury of the PC technician; it takes the guesswork out of diagnosing problems.

     
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    Company Name:

    B A J system design Ltd

     

    Company Telephone:

    01299 250052

    Company Address:

    45 A&B Hartlebury Trading Est. Nr. Kidderminster, Worcestershire, DY10 4JB

    Company Activity:

    We provide Computer System support in all its forms, i.e. Build and supply PC's, Servers, Printers, Scanners, Install networks and Maintain Systems. Also we write Thin Client Software in UBL.

    Areas of expertise:

    Problem Solving and Writing. Efficient Software for Commercial Applications

    Geographical areas:

    Mainly the Midlands (UK) but occasionally more remote areas

    Tools used:

    We use all the diagnostic tools but mostly Motherboard, Memory, Disk Drives and Ports

    How tools help:

    It provides a method of clearly defining problems in a way that can, if necessary, be recorded and demonstrated to a customer.

     
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    Company Name:

    Point Digital UK Ltd.

     

    Company Telephone:

    08707 56 57 99

    Company Address:

    3 Andrews Close, Portfields, Hereford. HR1 2JX

    Company Activity:

    Custom PCs, Laptops, Electronics, Hardware, Software, Components, Peripherals.

    Areas of expertise:

    Repairs, New and Refurbished Computers

    Geographical areas:

    UK

    Tools used:

    MicroScope and POST Probe

    How tools help:

    It literally takes a few minutes to set up MicroScope on a machine to run the diagnostics and then we leave it run. This gives us plenty of time to do other critical jobs. We then just read the report at the end of the diagnostics and make any necessary adjustments to the hardware.

    Tips:

    Run it a few times constantly on systems where you just can't seem to pinpoint a fault, as sometimes it can be an intermittent fault, which won't show up straight away unless you run the diagnostics repeatedly for a few passes.

     
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    Company Name:

    Teach and Fix PC

     

    Web address:

    www.teachandfixpc.com

    Company Telephone:

    01332 676 401

    Company Address:

    Larkspur House, 104 Manor Road, Borrowash, Derby, DE72 3LN

    Company Activity:

    We offer in home repairs, maintenance and upgrades as well as personal PC tuition.

    Areas of expertise:

    We specialize in accurate home PC repairs at very competitive rates with a personal service.

    Geographical areas:

    Derbyshire and Nottinghamshire

    Tools used:

    MicroScope, USB-Scope, POST Probe

    How tools help:

    This suite of tools saves us a huge amount of time but more importantly our customers get their repairs done right first time.

     
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    Company Name:

    Easy IT Services (UK)

     

    Web address:

    www.easyitservices.co.uk

    Company Telephone:

    01283 529020

    Company Address:

    204 Burton Road, Branston, Burton Upon Trent, Staffordshire, DE14 3DS

    Company Activity:

    We provide a complete IT Solutions package to suit our client's needs.

    Areas of expertise:

    Web Design, Networking, Repairs and Upgrades.

    Geographical areas:

    Midlands

    Tools used:

    MicroScope and POST Probe

    How tools help:

    By using the Diagnostic Toolkit, we are able to diagnose problems quickly and provide excellent service to our clients.

    Examples:

    We had a system that would not boot up. By using the Post Probe card, we were able to establish that a faulty modem card was causing the system to not boot. Once removed and replaced, the system was back to its normal self.

    Tips:

    Make sure you do everything concisely. Read the manuals....!

     
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    Company Name

    Inrhodes Solutions Ltd

     

    Web Address

    www.ISL1.com

    Company Telephone

    07717784461

    Company Address

    6 Dickens Close, Galley Common, Nuneaton, CV10 9SQ

    Company Activity

    IT Consultancy

    Areas of expertise

    Computer Builds/Rebuilds, Virus/Spyware system checks, Server Builds/Rebuilds, Data Retreival, Networking, IT Consultancy

    Geographical areas

    Coventry & Warwickshire & surrounding areas.

    Tools used

    Mircro-Scope & USB Scope

    How tools help

    Provides an accurate report of any/all hardware issues in less than half the time it would normally take. 

     
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    Company Name

    Cornerstone Technologies Ltd

     

    Company Telephone

    0870 950 3031

    Company Address

    640 Osmaston Road, Derby, DE24 8GS

    Company Activity

    Custom Build Computers, repairs and Upgrades

    Areas of expertise

    Computer build and repairs

    Geographical areas

    UK

    Tools used

    Diagnostic Toolkit

    How tools help

    100% confidence that my customers will be happy with a fault free system

    Examples

    I have used it many times for troubleshooting dead computers and just to check that all the hardware in a computer is working correctly.

     
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    Company Name

    abc Data Recovery Ltd.

     

    Web Address

    www.abcDataRecovery.co.uk

    Company Telephone

    0114 2491073

    Company Address

    Birkendale House, Birkendale, Sheffield, S6 3NJ

    Company Activity

    Hard drive data recovery and repairs, PC & Laptop repairs and upgrades, Operating system upgrades and file migration, Password Recovery and onsite assistance

    Areas of expertise

    Data Recovery, System Building, repairs & upgrades. Home user assistance with home networks, internet connection problems, wireless connectivity and upgrades. Emergency call out service.

    Geographical areas

    Sheffield within reach of city center.

    Tools used

    Micro-Scope and RemoteScope

    How tools help

    Micro-Scope helps me quickly identify hardware problems if it's not the hardware at fault then it must be the software!

    Examples

    From Technical Point of view the Micro-Scope Kit enables me to quickly ascertain if a motherboard is faulty or not (especially useful when diagnosing problems with new systems that a manufacturer is reluctant to look into without proof)

    Tips

    The low level format feature can help restore a hard drive back to functionality

    Other Info

    Using RemoteScope in conjunction with my Multi-Monitor "command & control" system enables me to securely work on several systems in my workshop or remotely on a customer's site, all from one seat in my office! My productivity and work-rate enables me to command regular work from companies and domestic users alike.

     
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    Company Name

    Howard Drury Computers

     

    Web Address

    www.thedrurys.com

    Company Telephone

    0121 443 3212

    Company Address

    8 Bagnell Road, Kings Heath, Birmingham, B13 0SJ

    Company Activity

    Builds and repairs

    Areas of expertise

    Hardware

    Geographical areas

    West Midlands

    Tools used

    Universal Diagnostic Toolkit

    How tools help

    Confirms my hunches and logic thinking

    Examples

    Diagnosing dead builds at shows

    Other Info

    Looks and shows professionalism

     
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    Company Name

    Genesis ICT

     

    Company Telephone

    01777 249 070

    Company Address

    11 Greenside Avenue, Rampton, Retford, Notts

    Company Activity

    PC Builds, PC Maintenance, Web Developing, Search Engine Optimisation, Digital Photography, Data Recovery

    Areas of expertise

    PC Maintenance, Web Development, Digital Photography, Data Recovery

    Geographical areas

    North Notts & Lincs

    Tools used

    Micro-Scope, USB Scope, Post Probe

    How tools help

    Looks more professional to run a set of diagnostics rather than just swapping parts and hoping for the best. Also gives warnings of any other imminent component failure.

    Examples

    Recently used on a clients system to find a problem with boot up. Running the diagnostics found that the voltages were off and there was corruption on the hard drive. It took about 4 minutes of entering the client’s home to find the problem.

    New PSU fitted and a Hard Drive repair applied and the system was like new with no data loss.

    Other Info

    They all say "Read the manual" and that is probably the best advice. Get to know it inside-out and it will serve you well and save money.

     
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    Company Name

    Advent Consulting Ltd

     

    Web Address

    www.adventtraining.co.uk

    Company Telephone

    01562 887777

    Company Address

    5 The Mews, Hagley Hall, Hagley. DY9 9LQ

    Company Activity

    Training

    Areas of expertise

    Microsoft Technologies

    Geographical areas

    UK Wide

    Tools used

    Micro-Scope

    How tools help

    Excellent tool! Even more so as no operating system is required during diagnostics and testing.

    Examples

    A contact was recently made to a large PC/Server supplier for support concerning the HDD but they were unable to resolve the problem. Micro-Scope was used to diagnose and low level format the HDD and completely fix the problem quickly.

     
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    Company Name

    Bits & Bytes

     

    Web Address

    www.bitsnbytes.uk.com

    Company Telephone

    07968 615784

    Company Address

    54 Ryan Avenue, Wednesfield, Wolverhampton, West Midlands, WV11 2QQ

    Company Activity

    PC Upgrade & Repair, Home and Small Office Network Solutions

    Areas of expertise

    PC Repair

    Geographical areas

    West Midlands, Wolverhampton and surrounding areas

    Tools used

    Diagnostic Toolkit

    How tools help

    The Micro 2000 Toolkit has made a dramatic effect on my fault diagnosis procedures. Eliminates all guess work!

    Examples

    Incorrect MBR... no problem worked instantly

     
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    Company Name

    Computer Services (Thrapston)

     

    Web Address

    www.cst353.co.uk

    Company Telephone

    07875 497694

    Company Address

    5 Scotney Way, Thrapston, Kettering, Northants

    Company Activity

    Computer servicing and repairs

    Areas of expertise

    * Mobile servicing and repairs on desktop and laptop computers
    * New computer installation and set up
    * Home and small business networking
    * Hardware troubleshooting and repair
    * Spyware & Virus removal
    * Data recovery

    Geographical areas

    Northampton and surrounding areas

    Tools used

    Diagnostic Toolkit

    How tools help

    Ease of use and excellent suite help diagnose problems quickly and accurately

    Examples

    Recently had a customer whose HDD had all sorts of problems and needed reformatting. Other formatting methods didnt even get started. I managed to sort everything out easily with Micro-Scope.

     
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    Company Name

    Assesstec Systems Ltd

     

    Company Telephone

    01538 373 978

    Company Address

    Unit G1, Cross Street Mill, Cross Street, Leek, Staffordshire, ST13 6BL

    Company Activity

    PC repair, pc builds, servers, upgrades, software, Micro2000 diagnostics and networking.

    Areas of expertise

    Network design, maintainence, implementation, cabling, e-mail solutions, new pc's and server etc....

    Geographical areas

    Leek Staffordshire

    Tools used

    Micro-Scope, USB-Scope

    How tools help

    Gives you peice of mind, set it going and leave it to do its job!

     
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    Company Name

    Silverstream UK Ltd

     

    Web Address

    http://www.silverstreamuk.co.uk

    Company Telephone

    0845 601 5652

    Company Address

    Brook Farm, Wood Lane, off Stretton Rd, Greetham, Rutland, LE15 7NP

    Company Activity

    Specialise in the resale of new & used computer systems, Laptops, LCD TV's, iPOD's etc.

    Areas of expertise

    Test and resale of branded consumer electronics

    Geographical areas

    UK

    Tools used

    Micro-Scope

    How tools help

    QUICK, ACCURATE DIAGNOSTICS.

    Tips

    Very handy for finding serial numbers of hard drives without having to open the system up voiding warranty.

     
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    Micro2000 Recognised User Award

    If you would like to be listed as a Micro 2000 Recognised User please click here.

    View other areas
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